Gravity always wins

There are few forces more powerful than gravity.

And gravity never takes a day off. Or a minute for that matter. For all practical purposes it’s ever-present, strong and unrelenting.

Most of us have learned not to fight gravity for just these reasons.

From time to time we may want it to be different, but it’s not going to be.

So there’s absolutely no point in getting upset about it or worrying about it or strategizing on how to make it different. We accept it, work with it and get on with our lives never giving it much thought.

Of course gravity is hardly the only thing in our lives that’s not going to change despite our hopes, dreams, protestations, fears, manipulations, cogent arguments or ardent scheming.

The hard part is seeing that, accepting it and making a different choice.

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The struggles of the flying trapeze artist

If only growth–profound, meaningful growth–personal, business or otherwise, could happen without confronting our fears and was devoid of any risk, absent any real struggle or pain.

Wouldn’t it be great if the journey from a challenging present set of circumstances to a robust, inspiring future could skip over the whole vulnerable and disquieting parts? Wouldn’t it be wonderful if we could retain the warm comfort of doing what we’ve always done while still getting the benefits of all this new stuff we tell ourselves we need to do?

But once we get serious about change, once we are ready and committed to do the work, our struggles are akin to those of flying trapeze artists.

The trapeze artist climbs up that ladder and takes a position high above the safety of terra firma.

The trapeze artist must accept the risk that she might fall.

The trapeze artist then courageously leaps off the platform, leaving stability and security behind.

The trapeze artist then works on timing and coordination and building up the right speed.

And then she has to let go of what’s she been holding on to and have the faith that there will be something to grab hold of to support her and to propel her forward.

As Seth reminds us, there are no timid trapeze artists and you can’t get to the next rope if you’re still holding on to this one.

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Grey is my favorite color

I know a lot of people who see the world in black and white. And I love you, I really do. I am a recovering black and white person myself.

A world of fair or not fair, right or wrong, this or that, may tilt toward the boring, but it is unquestionably a whole lot more simple. Once we discover the truth, our way is clear. Once we pick our side of the street, the lines are clearly demarcated. You are either with me or against me. A believer or not. Sinner or Saint. Enlightened or ignorant.

To be sure, I have my list of immutable truths about the universe, my personal moral compass and so forth. But it’s a pretty short list.

For me, the reality is that the world can almost always be seen in varying shades of grey–and yes, there are many more than 50. This no longer bothers me. On the contrary; I embrace it.

When I learn to live in the grey, I see endless possibilities, rather than limitations. Abundance, not scarcity.

When I learn to live in the grey, I’m far less judgmental and far more accepting of other’s unique journeys, personal struggles and beautiful differences. Connection and compassion are the powerful by-product.

When I learn to live in the grey, that spreadsheet analysis, marketing campaign or strategic plan, create options, not a monolithic view of a certain future.

When I learn to live in the grey, I don’t beat myself up because I fail to meet some impossible standard of perfection.

When I learn to live in the grey, I don’t delude myself into thinking there is only one way forward. My journey is a continuing series of mid-course corrections, not an ego driven quest to be “right” and to make you wrong.

 

This post originally appeared at http://www.stevenpdennis.com 

The problem with being right

A few years ago, when I was still in the corporate world, my strategy and customer insight team did a huge amount of really insightful customer and competitive analysis. We dug into our internal customer data and executed several pieces of incredibly illuminating consumer research.

It became clear that the wildly successful customer growth strategy we had been pursuing was hitting a wall. We were only growing with our best customers through price increases. Other important customer segment metrics were deteriorating. Analysis of those weakening segments revealed that we had price, product and customer experience issues and that we were losing share to one competitor in particular. Not only were we missing revenue opportunities, it seemed to us that an economic downturn could prove devastating. The case for change seemed obvious.

As it turns out, I was unable to convince our leadership to make any substantive changes. And when the recession came it dealt a particularly harsh blow: sales fell more than 25% and profits halved. Only recently are the changes we envisioned being critical getting implemented. The good news is that they seem to be working.

So I must feel vindicated, right? Eh, not so much.

In my view there are three fundamental problems with being right.

The first is that you might well be mistaken. Thinking that one is right is not the same as being right. For years people thought the world was flat and that the Sun rotated around the Earth. Plenty of people have been convinced something was absolutely true when it subsequently proved false (I’m looking at you Trump).

The second problem is that a lot of times it simply doesn’t matter. Whether we like it or we think it’s fair, in business investors care about results. A really cool idea that does not get implemented might as well not exist. Ideas that are “right” are often, at best, only half the answer.

The third is the most pernicious. One of my character defects is falling into self-righteousness. When I “know” I’m right and I can’t get you to agree, I can become frustrated or angry. And when I get angry I take that out on myself or others. I get attached to the idea of winning. I become convinced that I am just one piece of scintillating data or cleverly presented argument or snazzy slide presentation away from getting you to see the worthiness of my point of view (and by extension, MY worthiness).

A life in self-righteousness is a terrible place to dwell.

 

This post originally appeared at http://www.stevenpdennis.com